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As transaction volumes grow, effective monitoring depends on more than visibility. It requires a consistent way to recognise activity that falls outside defined risk parameters.
Citadel365’s transaction monitoring software evaluates incoming and outgoing transactions against predefined AML scenarios, helping compliance teams identify suspicious activity that deserves closer attention.
Citadel365 brings transaction details together, tests them against AML scenarios, and turns relevant activity into alerts compliance teams can review.
Citadel365 lets users capture the customer and transaction details that put the activity in context, from customer ID, name, source of funds and source of wealth to payment mode and transaction details. Product or service, quantity, rate and applicable tax can also be recorded, creating a transaction record with the details needed for meaningful monitoring.
Once a transaction is completed and saved, it is time for the rules to look for activity that falls within defined risk scenarios. Citadel365 then evaluates each transaction automatically against predefined monitoring scenarios such as payment method, transaction value, customer type, customer channel, and geographic risk indicators. Existing thresholds can be adjusted to suit monitoring requirements, and rules can be set to inactive when they no longer apply.
When activity meets a defined monitoring condition, it should not disappear into the transaction history. Citadel365 generates an alert against the rule that has been triggered. Each rule carries a predefined risk rating, which is passed on to the resulting alert. The alert also retains the customer details, transaction information and the rule behind it, along with severity, giving the reviewer a clear starting point.
Citadel365 allows generated alerts to be assigned to a system user, giving a designated reviewer responsibility for examining the activity. The assigned user can review the customer and transaction details alongside the rule that generated the alert, add comments to document their assessment and close the alert once the review is complete. This creates a clear line from the original transaction to the alert and the action taken.
Give Your Compliance Teams Room to Tune Their Transaction Monitoring Framework
See how Citadel365’s transaction monitoring capabilities help organisations adjust their risk requirements, without having to rebuild the entire process from scratch.
A transaction becomes interesting because of one detail. Its significance can lie in the amount, the payment method, geography, customer or the channel through which it takes place.
The Amount Is Only the Beginning
A high-value transaction is easy to notice. The more interesting question is what surrounds it. Citadel365 supports monitoring scenarios across payment mode, high-value transactions, high-risk countries, customer type, including PEPs, and non-face-to-face customer channels. This gives compliance teams several established grounds on which to examine transaction activity, rather than reducing monitoring to a single question of value.
Rules Should Reflect the Business They Serve
A monitoring rule is useful only when it remains relevant to the risk it is meant to address. Citadel365 lets you edit existing rules, adjusting thresholds and severity as requirements change. Rules can also be inactive when they no longer serve a purpose. The framework can therefore change as the organisation’s circumstances change, without rebuilding the monitoring process from the ground up.
An Alert Should Be Able to Defend Its Existence
A reviewer should not have to wonder why an alert appeared. Each Citadel365 alert is tied to the monitoring rule that generated it and carries the predefined risk rating assigned to that rule. The reviewer can see the condition that brought the transaction to attention and the severity attached to it, giving the alert a clear rationale from the outset.
Detection Is Not the End of the Story
Finding something worthy of review is only one part of transaction monitoring. Sometimes the appropriate response is to take action on the transaction itself. Citadel365 allows authorised users to reverse a transaction when required, giving organisations a practical mechanism to respond to activity rather than leaving the process at detection.
Every Alert Needs Somewhere to Go
An alert sitting in a queue is not a completed compliance action. Citadel365 lets you assign alerts to system users for review, giving each alert a clear point of responsibility. The assigned user can review the available information, add comments, and close the alert once the review is complete.
The hardest part of transaction monitoring is making sense of the data already there, keeping monitoring relevant as risk changes and giving the right people enough information to act.
A Pattern We See
A Pattern We See: Important activity gets lost in the volume
As transaction volumes grow, identifying the transactions that warrant attention becomes increasingly difficult. Manual review can only go so far when every payment has to be examined against a growing stream of activity. Citadel365 transaction monitoring software evaluates completed incoming and outgoing transactions against predefined AML monitoring scenarios, helping AML compliance teams identify activity that meets defined conditions and bring it forward for review.
A Pattern We See: Transaction risk has more than one dimension
A transaction can raise concerns because of its value, payment mode, geography, customer type or channel. Looking at only one factor can leave other relevant indicators outside the monitoring framework. Citadel365 supports multiple transaction monitoring scenarios covering payment mode, high-value transactions, high-risk countries, customer type including PEPs, and customer channels such as non-face-to-face activity. This gives compliance teams several defined ways to identify transactions that warrant closer attention.
A Pattern We See: Every alert competes for the same attention
When every alert arrives without a clear indication of its underlying risk, reviewers can spend the same energy examining alerts that originate from very different monitoring conditions. Citadel365 assigns each alert the predefined risk rating of the rule that generated it, giving compliance teams a consistent reference for the severity attached to the underlying condition. It gives them a clearer basis for making that decision.
Make the Important Transactions Easier to Find
We help you navigate suspicious activity with confidence and detect hidden risks beneath every transaction.
Transaction Monitoring Software Across Jurisdictions
Transaction monitoring software continuously reviews transactions to identify suspicious activity that may require further review. For businesses, it can support a proper approach to AML compliance by applying consistent monitoring rules to incoming and outgoing transactions.
Yes. Citadel365’s transaction monitoring software can monitor cross-border transactions against predefined AML scenarios. Its monitoring framework includes scenarios for high-risk countries, helping compliance teams identify transactions that meet defined conditions and may warrant closer review.
Citadel365 provides both transaction monitoring and sanctions screening capabilities as part of its broader AML compliance platform. Transaction monitoring evaluates transaction activity against predefined monitoring scenarios, while sanctions screening helps identify potential matches against relevant sanctions data.
Citadel365 lets organisations configure thresholds for existing monitoring rules and adjust their severity to meet their requirements. Rules can also be edited or set to inactive when they are no longer relevant, giving compliance teams greater control over the conditions that generate transaction monitoring alerts.
